Last Updated: October 5, 2026

JCD Logistics Inc., operating as JCD Foods, respects your privacy and is committed to protecting personal information in accordance with applicable privacy legislation, including Quebec legislation respecting the protection of personal information in the private sector.

1. Information We May Collect

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Account information
  • Order and transaction history
  • Customer-service communications
  • IP address, browser and device information
  • Website usage information
  • Cookie and similar technology information
  • Payment-related transaction information

2. Why We Collect Information

  • Process and fulfill orders
  • Process or facilitate payments
  • Deliver products
  • Communicate regarding orders
  • Provide customer service
  • Maintain customer accounts
  • Prevent fraud and protect website security
  • Maintain business, accounting and transaction records
  • Improve our website, products and services
  • Send marketing communications where permitted by law and, where required, with appropriate consent
  • Meet legal, regulatory and tax obligations

3. Payment Processing

Payments may be processed through third-party payment providers. Those providers may collect and process payment information in accordance with their own privacy and security practices. JCD Foods does not intentionally store full payment-card details when those details are processed directly by an authorized payment processor.

4. Sharing Personal Information

We do not sell personal information. We may disclose personal information where reasonably necessary to payment processors, shipping and delivery providers, website and e-commerce providers, hosting and IT providers, accounting and professional advisers, fraud-prevention or security providers, and government or regulatory authorities where required or permitted by law.

5. Information Outside Quebec

Some service providers or technology systems used by JCD Foods may process or store information outside Quebec or Canada. Where required by applicable Quebec privacy legislation, JCD Foods assesses privacy considerations before communicating personal information outside Quebec and implements appropriate safeguards.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies required for website functionality, shopping-cart functionality, security, analytics and other permitted purposes. Where consent is required, appropriate choices will be presented to website users.

7. Marketing Communications

Where permitted by law, we may use contact information to communicate information about JCD Foods, our products, promotions or offers. You may withdraw consent to receive marketing communications by using the unsubscribe mechanism or by contacting us.

8. Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, accounting, tax and regulatory requirements.

9. Security

JCD Foods uses reasonable administrative, technical and organizational safeguards appropriate to the nature of the information we hold. No electronic system or method of transmission is completely secure.

10. Your Rights

Subject to applicable law, you may request access to personal information held about you, correction of inaccurate or incomplete information, withdrawal of consent where applicable, information about our handling of personal information, and the submission of a privacy-related complaint.

11. Privacy Officer

JCD Foods has designated a person responsible for the protection of personal information.

Privacy Officer
JCD Logistics Inc. / JCD Foods
Email: feedback@jcdgroup.ca

12. Changes to This Privacy Policy

We may update this Privacy Policy when our practices, technologies or legal obligations change. Material changes will be communicated as required by applicable law.